A strip flock is a complete restoration — every bit of old, compressed flocking comes out, the tree and all internal aspects are inspected, and the panels refilled from empty with fresh fiber (wool or kapok). A field adjustment, by comparison, adds or shifts fiber through the existing flocking ports without ever opening the panel. Both have their place. But once panels are uneven, hard, or compressed from years of top-ups, no field adjustment will fix it. That's when a saddle comes here.

Standard turnaround is 3–5 business days (often less) from the moment your saddle arrives at the workshop. Rush service (1–2 days) is available for an additional fee — useful before shows or when your fitter has a follow-up appointment scheduled. Shipping each way typically adds 2–4 days. You'll get tracking updates at every step: arrival, intake notes, completion, and outbound shipment.

No — and that's intentional. Flock My Saddle exists for one purpose: strip flocking restorations that can't be done in the field. We don't sell saddles, we don't recommend brands, and we don't take over the fitting relationship. If you have a saddle fitter you trust, we work alongside them — restoring the saddle so your saddle panels have a clean foundation baseline. If you don't have a fitter, we can refer you to credentialed independents in your region.

Maybe — and that's worth knowing before you start riding in it. A used saddle has years of someone else's fitter, someone else's horse, and someone else's adjustments inside its panels. A strip flock gives you a clean, known baseline so your current fitter can provide service for a saddle you know the history of.